Hours of Operation

Phone

A Customer Service Representative is available to speak with you on the phone during the following times:

Monday thru Friday: 7 am - 6 pm
Saturday/Sunday: 7 am - 2 pm

Office Hours

Our main office (located at 11101 W. Executive Drive, Boise) is open at the following times:

Monday thru Friday: 8 am - 5 pm

Holidays

Allied Waste and the Ada County Landfill observe the following holidays:

New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving
Christmas

The Saturday after each holiday we are available in the office and on the phone at the following times:

Saturday after holidays: 8 am - 6 pm

During holiday weeks, if your normal collection day falls on or after the holiday, your collection will be delayed by one day. Holidays falling on the weekends will not delay collection.